Email Attachment Size Limits for Inbound and Outbound Messages

Objective

To inform users about the attachment size limits for inbound and outbound email messages in the system.

Introduction

Email systems often have limits on the size of attachments that can be sent or received. This article explains the size limits for both inbound and outbound emails when using the system, including specific details for the Outbound SMTP service.

Prerequisites

  • Access to the email system
  • Knowledge of the Outbound SMTP service (if sending emails)

Step-by-Step Instructions

  1. Inbound Email Attachment Size Limit:

    The maximum attachment size for email messages coming into the system is 50MB. This limit applies to the total size of all attachments in a single email.

  2. Outbound Email Attachment Size Limit:

    For email messages sent using the Outbound SMTP service, the attachment size limit is also 50MB. This is the total size of all attachments in the outgoing message.

Conclusion

Users should ensure that their email attachments do not exceed the 50MB limit for both inbound and outbound messages. This limit helps maintain system performance and reliability.